The term ‘DREAM WORK FAMILY INTERNATIONAL SDN BHD’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 99A, JALAN BHARU, PINJI CENTREPOINT, 31650 IPOH, PERAK. The term ‘you’ refers to the user or viewer of our website
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Collection of Personal Information
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at [email protected]. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at [email protected]
Return & Refund Policy
Thanks for choosing our service. At DREAM WORK FAMILY INTERNATIONAL SDN BHD, we aim to serve our customer better.
You have 5 minutes to return the drink upon receiving it. Kindly check to ensure the drink is in good condition, and if you are not satisfied, kindly return the drink without open back to the store within 5 minutes in order to be entitled for return. Once we capture that the drink has been returned, you will receive a notification on through our mobile app.
Refund is applicable for return of drink. For return, once your return is approved, we will initiate a refund to your credit card (or original method of payment). Once your request is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5 working days, depending on your card issuer’s policies.
3. Contact Us
If you have any questions on our return and refund policy, kindly email to us at [email protected]